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Click2Mail.com v2 Frontend
Not Started Overall Progress 0%
0 of 6 tasks completed
Tasks
- ☐ UX audit and customer journey mapping
- ☐ Design system aligned with brand refresh
- ☐ Build new checkout and job creation flow
- ☐ Implement dashboard and job management
- ☐ Address book and template management
- ☐ Progressive rollout and A/B testing
Overview
Redesign and rebuild the Click2Mail.com customer-facing frontend with a modern, responsive design that simplifies the mail creation process and integrates with the API v2 backend.
Business Value
- Conversion: Simplified job creation flow reduces abandonment
- Mobile: Responsive design enables on-the-go mail management
- Brand: Modern design reflects Click2Mail’s technology leadership
- Self-Service: Improved UX reduces support ticket volume
Technical Approach
Conduct UX audit and customer journey mapping. Build a new frontend with modern framework, progressive enhancement, and mobile-first design. Implement new checkout flow, job management dashboard, and template system. Roll out progressively with A/B testing.
Risks
- Must not disrupt existing customer workflows during rollout
- SEO impact of frontend changes needs careful management
- Performance budget must be strictly enforced for page load times